site uses a secure server with 128-bit encryption and is the
most secure way to trade on-line. Any information you send
to us regarding your credit card details is encrypted whilst
in transit and is safe from interception. To check that you
are in secure area, look at the bottom of your browser window
and you will see a closed padlock symbol or unbroken key.
We accept all major credit cards including Visa and MasterCard
(excluding American Express). If you wish to pay by cheque,
you can reserve your order over the telephone and we will
hold that item for three days awaiting payment. Cheques should
be made payable to Cottage Boutique.
quoted include VAT.
Whilst prices and specifications have been checked, no responsibility
can be taken for errors or omissions.
Boutique reserve the right to alter prices and specifications
without further notice.
Please be aware that details sent to us via our e-mail address
are not as secure as details submitted to us via the online
order form, which is sited on a secure server. However, if
you wish to amend an order, simply send all the relevant details
(minus the credit card details) to us.
We reserve the right to decline any order placed with us.
Our acceptance of your order will be confirmed by email, to
an email address you provide.
wish to print out the order form to aid the completion of
the details, and to keep a copy of what you ordered. Be assured
that your personal and credit card details will be kept in
the strictest of confidence. We never pass on our customer
details to third parties.
All items are subject to availability. We try to make every
effort to only show items that we currently hold in stock.
However, if the item which you wish to purchase is temporarily
out of stock or we are awaiting delivery from a supplier,
we will contact you to tell you how long you will be waiting
before that item is available.
every effort to display as accurately as possible the colour
of our products. However we cannot guarantee that it will
accurately reflect the colour of the product on delivery as
the actual colour will depend on your monitor and how it is
Boutique reserves the right to alter, without prior notice,
designs or prices of products and conditions of supply.
quoted are approximate.
We try and deliver as soon as possible to all mainland locations,
normally within 5 working days. We cannot, however, be held
responsible for any delays incurred whilst in transit. In
certain cases, delivery may exceed 14 days, but would normally
be within the 5 working days quoted above. (weekends excepted).
A small charge is made for delivery and will automatically
be added to your order when you proceed to the checkout. The
actual rate will be determined by the products bought and
the destination for delivery. See "Checkout for details".
Orders placed over a weekend or bank holiday may be delivered
outside of this timescale.
If any of our items do not meet your satisfaction, then please
return them to us in perfect condition in the packaging in
which they were despatched within 7 days of receipt of the
goods. We will refund or exchange the goods, as you require,
less the return postage.
case of goods which are deemed to be faulty, these should
be returned within a reasonable time period detailing the
nature of complaint, the date of purchase and the care given
to the product. Once a fault has been confirmed we will refund
or exchange the goods as you require, subject to availability.
must be sent recorded delivery and a recipients signature
obtained. We cannot accept liability for any goods posted
not affect your statutory rights.
on Online Privacy
The privacy of all our offline and online customers is extremely
important to us. Therefore no personal information is sold,
traded or given to any other company or party outside of Bags
& Bangles, Deborahs and Cottage Boutique.
Any information received by Cottage Boutique is used to help
create a better service and understanding of customer needs
and Bangles is the online trading division of the Deborah's
group of businesses)